A Look Back at My 25 Years at CTSI-Global

A Look Back at My 25 Years at CTSI-Global

by Employee Voices
3. May 2016 07:55

I started working at CTSI-Global 25 years ago. Little did I know that I was going to be a part of a company that would become #1 in its industry and a close-knit business that once you are hired you are a member of the family.

At CTSI-Global, everyone is part of the team. We all pull for each other and are here to make this company successful. That has never changed, but the company itself had changed a lot in that time.

In 1991 when I first started in the Mailroom, we would go to the post office three times a day in the company truck to get the mail. Then we would sort and prep the invoices. Now we have a post office in our building, and the mail is delivered to us.

The way we routed things was different back in the day. Our Prep Department batched the paper freight bills, then the batches were taken to our Audit Department where auditors circled in red the information to be captured. Then the physical batches were moved to the Add-Bill Department to be keyed in to our system. There could be up to 1,000 batches or more and shelves and shelves of bills to add.

Now we receive the bills, scan the bills, and move the invoices to the recycle bin. Add-Bill, FBR, and Audit are now managed via scanned images.

This is just a few of the changes. We have come a long way since 1991, and I cannot wait to see what the future holds.


Sandy S. is a 25-year employee of CTSI-Global, where she works as Manager of Freight Payment Operations.

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